Privacy and Cookie Policy

Updated: 12 January 2026

1. Introduction

EMERUS respects the privacy of visitors to the emerus.eu website. We are committed to collecting and processing only the data necessary to provide our services, improve the website, and send newsletters.

Users always have the right to choose how their data is processed, including consent for analytics, newsletters, and marketing campaigns.

Data is stored confidentially and is accessible only to persons who require it to perform their job.

2. Data Controller and Contact

Data Controller: EMERUS d.o.o.
Location: European Union (specify country, e.g., Croatia)
Email: info@emerus.eu

For any questions regarding privacy or your personal data, please contact us using the email address above.

3. Scope of this Policy

This policy covers the processing of personal data when you:

• visit the emerus.eu website

• submit an inquiry via the contact form

• subscribe to the newsletter

• use other EMERUS services that require providing personal data

We use Google Analytics 4 (GA4) to analyze website visits and optimize content, in accordance with your consent.

4. Personal Data We Collect

4.1. Contact Form Data

If you submit an inquiry via the contact form, we may collect:

• first and last name

• email address

• phone number (optional)

• message content

These data are used exclusively to respond to your inquiry.

4.2. Newsletter Subscription Data

If you subscribe to the newsletter, we collect:

• first and last name (optional)

• email address

These data are used exclusively to send newsletters, marketing information, and updates related to EMERUS services.

Subscription is based on consent. Every email includes an option to unsubscribe.

4.3. Technical and Security Data

Our server automatically collects minimal technical data for security purposes:

• IP address

• date and time of access

• requested URL

• browser and device information

These data are used solely to protect the website and maintain its functionality.

4.4. Cookies

The website uses the following categories of cookies:

• Essential cookies: necessary for website operation and security

• Statistics (Google Analytics 4): to analyze visits and improve user experience

• Marketing cookies (Newsletter / Remarketing): if marketing campaigns are active

Cookies are loaded only after your consent via the cookie banner.

We use Real Cookie Banner to manage cookies, which allows you to accept or reject specific categories of cookies and to change your choices at any time.
More information: https://devowl.io/rcb/data-processing/

The list of cookies and cookie rules can be found at: https://emerus.eu/cookie-policy/

5. Purposes and Legal Bases of Processing

6. Recipients of Data

Data may be shared with:

• Hosting provider

• Google Ireland Ltd. (GA4, Ads, Maps, YouTube if used)

• Consent management tools (cookie banner)

Transfers to third countries (e.g., USA) are based on Standard Contractual Clauses (SCCs) and additional protective measures.

7. Retention Periods

• Contact form inquiries: up to 12 months after communication ends

• Newsletter data: until you unsubscribe

• GA4 data: up to 2 months

• Newsletter / marketing cookies: up to 90 days

• Essential cookies: until session ends

• Consent records: up to 10 years

8. Your Rights

Users have the right to:

• access their data

• rectify incorrect data

• request deletion (“right to be forgotten”)

• restrict processing

• data portability

• object to processing

• withdraw consent at any time

To exercise these rights, contact us at info@emerus.eu.

Supervisory Authority:
National Data Protection Authority in the EU / local authority

9. Children

The website is not intended for persons under 16 years of age. If children’s data are collected inadvertently, they will be deleted immediately.

10. Changes to This Policy

EMERUS may update this Privacy Policy from time to time.
All changes will be posted on this page.

Last updated: 12 January 2026